Two ways to order. Same handmade quality
Every piece we make is built to order in our shop in Benton, Arkansas, after you order it. We offer standard dining options as well as custom services.
What changes is how much of it you design. If we already build what you are after, you can order it online in a few minutes. If you need something we do not make yet, we will design it with you from scratch. Here is how to tell which one you are looking at.
Order Online
For a piece we already build.
Pick the piece you want
Browse the tables, benches, chairs and round tables we build regularly. Everything on the site is a piece we have made many times over, so we already know exactly how it goes together.
Choose your size, wood and stain
Length, width, wood species and finish are all yours to pick right on the product page. The price updates as you choose, so there is nothing to wait on and no quote to chase.
Check out
Pay online like any other order. Nothing gets cut yet. Checkout is what puts you on the build schedule.
We call you to confirm
Before a single board goes on the bench, we go back through the order with you: measurements, wood, stain, delivery. If something needs to change, we change it. Then we start building.
Custom Order
For a piece we have not built yet.
Reach out
Email, call, text, or send us a message on social. Tell us what you are picturing, even if it is just a rough idea or a photo off your phone. We answer within 24 hours.
We design it together
Wood species, size for your room, seating count, base style, edge profile, stain. We walk you through every choice so nothing is a guess, and you get a firm price before anything is committed.
We build it, and keep you posted
You will hear from us when your piece goes on the bench, and again when it moves into finishing, so you always know where it stands.
We get it to you
Free white glove delivery in Arkansas on orders over $2,500. Standard and white glove delivery available to Oklahoma, Texas, Tennessee and Missouri. Anywhere else, contact us and we will quote delivery and options directly.
Which one is yours?
The differences are real. The craftsmanship is not one of them.
| Detail | Order Online | Custom Order |
|---|---|---|
| Best for | A piece we already build, sized and finished for your room. | A piece we do not offer yet, or a room that nothing on the site quite fits. |
| How it starts | Add to cart and check out. No back and forth required. | A conversation. Call, text, email, or send the request form. |
| What you choose | Size, wood species and stain, from the options shown on the product page. | Everything. Dimensions, base style, edge profile, wood, finish, hardware. |
| Price | Shown on the page and updates as you choose. What you see is what you pay. | Quoted after we have talked the design through, before any work begins. |
| Build time | 8 to 12 weeks, depending on the piece and the wood. | 8 to 12 weeks for most work. Complex builds can run longer, and we tell you up front. |
| Who builds it | The same hands, in the same Benton, Arkansas shop. | The same hands, in the same Benton, Arkansas shop. |
| Made to order | Yes. Nothing is pulled off a shelf, and nothing is built before you order it. | Yes. Nothing is pulled off a shelf, and nothing is built before you order it. |
| Warranty | The same craftsmanship warranty on every piece we make. | The same craftsmanship warranty on every piece we make. |
Same shop. Same standard.
Nothing here is mass produced. Nothing here sits on a shelf.
Solid hardwood, no exceptions
No veneer, no particle board, no MDF hiding under a finish. American hardwood, cut and joined by hand.
Built after you order
There is no warehouse behind this site. Your piece starts as rough lumber once your order comes in. Standard or custom, it is the same bench.
Samples before we finish
We cut stain samples from your own piece's offcuts and mail them to you free. Nothing gets a finish coat until you tell us which one is right.
The same warranty either way
If a joint fails or the finish does not hold up in normal use, the hands that built it will fix it.
Not sure which one you need?
Tell us the room and what you are picturing. If it is something we already build, we will point you straight at the page and save you the wait. If it is not, we will design it with you. Either way, it is the same conversation with the same person.