At Craftsman Decor,your privacy is important to us. We believe that trust is earned, and protecting your personal information is part of that commitment.
Information We Collect
We collect only the information necessary to provide our products and services. This mayinclude:
Your name
Email address
Phone number
Shipping and billing address
Information you voluntarily provide through our contact forms, showroom scheduling, or other communications
Order and purchase information
If you choose to make a purchase, payment information is processed securely by our payment processor.
Payment Information
Craftsman Decor does not store or retain your payment information, including:
Credit or debit card numbers
Bank account information
Payment account credentials
Security codes (CVV/CVC)
All payment transactions are processed through secure, third-party payment providers that specialize in protecting financial information. We receive confirmation that a payment has been completed but do not have access to or retain your sensitive payment details.
How We Use Your Information
We use your information solely to:
Respond to inquiries
Schedule showroom appointments
Process and fulfill orders
Coordinate delivery and customer service
Provide warranty or product support
Send order confirmations and important account-related communications
Occasionally provide company updates, product announcements, or promotional emails that may be of interest to you
You may unsubscribe from marketing emails at any time.
Information Sharing
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
The information you provide to Craftsman Decor remains confidential and is used only to serve you.
The only limited exceptions are trusted service providers that help us operate our business, such as payment processors, website hosting providers, shipping carriers, or scheduling services. These providers receive only the information necessary to perform their services and are expected to protect your information.
Marketing Communications
We respect your privacy.
We will never contact you with unwanted solicitations. Communications from Craftsman Decor are limited to:
Responding to your requests
Order and delivery updates
Warranty or customer service communications
Occasional email newsletters or company updates, if you have provided your email address
You may opt out of promotional emails at any time by using the unsubscribe link included in those communications.
Website Analytics
Our website may use standard analytics and advertising technologies to help us understand how visitors use our website and improve the customer experience. These technologies may collect information such as browser type, device type, pages visited, and general website usage. This information is used for business analytics and website improvement and is not sold to third parties.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect the information you provide from unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we work to protect your information using industry-standard practices.
Your Rights
You may contact us at any time to:
Request access to your personal information
Correct inaccurate information
Request deletion of your information where appropriate
Ask questions about how your information is used
Children's Privacy
Our website and services are intended for adults purchasing custom furniture. We do not knowingly collect personal information from children under the age of 13.
Changes to This Policy
Craftsman Decor may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
